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Research Title 1:
Customer oriented services and CRM in Service sector.
Variables
 The project is always delivered on time
We maintain confidentiality of the database provided by the customers
We use same database for other customers of same nature
We have dedicated manager of each of our customer
We always take feedback from our customers
The customers never complain about the services
The customers are very satisfied with the services
The customers always pay on time
The Organisation always use tailor services for each of the customer
Customer relations are very important to the management
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